Travel Support Mandarin (based In Penang)
George Town, Pulau Pinang, Malaysia
Job Description
?? Travel Support - Mandarin (Based in Penang) ??, ?? up to MYR 4,500, Teleperformance Malaysia Pulau Pinang ????? - Ricebowl
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Travel Support - Mandarin (Based in Penang)
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MYR3,500 - MYR4,500 Per Month
George Town,
Fresh Graduates
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Posted a day ago o Closing 3 Jan 2026
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- Jalan Argyll 170 George Town Pulau Pinang Malaysia 10050
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Qualifications
- SPM, College or Bachelor's degree (any major, communication, English or related fields are preferred).
- Fresh graduates are welcome to apply.
- More than 6 months of customer service experience (any industry) is a plus.
- Fluent in Mandarin level (clear pronunciation and fluent expression).
- English B2 level (fluent in oral and written).
- Customer-centric, patient and empathetic.
- Excellent problem-solving and active listening skills.
- Able to adapt to a fast-paced work environment.
- Typing speed: 40 words/minute with over 90% accuracy.
- Proficient in Microsoft Office.
About the Company
We are recruiting fluent in Mandarin speaking professionals to join our Global Customer Support team in Penang, Malaysia. This position requires proficiency in Mandarin and English to provide quality service to customers in Asia.
About the Role
This position requires proficiency in Mandarin and English to provide quality service to customers in Asia.
Responsibilities
- Provide professional support to customers in Mandarin and English via phone, email and online chat.
- Guide customers to complete the online order and payment process.
- Handle customer issues efficiently and escalate urgent matters when necessary.
- Accurately record customer information and strictly adhere to data security regulations.
Skills Required
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Job Detail
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Job IdJD1311650
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGeorge Town, Pulau Pinang, Malaysia
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EducationNot mentioned