Job Description

Happy Holidays Hiring! Full Time Travel Tour Consultant in Pulau Pinang, Earn up to MYR 3,300 + commission - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Travel Tour Consultant
Follow
MYR3,000 - MYR3,300 Per Month
Commission: MYR300 - MYR1,200
George Town,
Fresh Graduates
Be an early applicant!
Posted a day ago o Closing 17 Nov 2025
Be an early applicant!
Share
Save
Apply

Requirements

• Positive attitude and responsible character
• Self-starter with strong communication and interpersonal skills
• Pleasant personality with a commitment to delivering excellent customer service
• Confident and able to interact effectively with all relevant parties
• Excellent hands-on skills with attention to detail
• Strong sales skills with a customer-oriented approach
• Good working knowledge of tour software, including Computer Reservation Systems (CRS), Global Distribution Systems (GDS), and e-travel platforms
• Proficient in written and spoken English and Mandarin, as the role involves engaging primarily with English and Mandarin-speaking customers
• Ability to work independently

Responsibilities

• Attends to and handles general enquiries, providing customer service to clients via calls, walk-ins, funnels, and emails. Identifies clients' needs and preferences, and suggests suitable travel packages or services. Discusses client requirements and advises on appropriate tour options.
• Provides information about tour packages, identifies customers' requirements, and advises them on travel arrangements. Resolves customers' travel needs and handles unforeseen challenges.
• Makes and confirms clients' reservations. Collects payments, passports, and visas for confirmed bookings. Issues tickets, boarding passes, and vouchers. Creates and updates digital records of clients.
• Maintains relationships with clients to achieve revenue and profit targets.
• Responsible for leading outbound tours in the capacity of Tour Leader or Tour Manager.

Benefits

• EPF (KWSP) and SOCSO contributions
• Career development opportunities
• Annual, medical, and hospitalisation leave in accordance with the prevailing Malaysian Labour Law
• Eligible for additional commissions and allowances upon achieving personal revenue targets
• Additional allowances for duties performed as a Tour Leader or Tour Manager
• 5.5 working days per week (Monday to Saturday)

Additional Benefits

• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave
• Allowance Provided
• Performance Bonus
• Training Provided

Skills
Customer Service Sales Communication Skills Destination Knowledge Ticketing
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Skills Required