Job Description

Summary #LI-Hybrid
Location : Selangor, Malaysia
The TCM Payment Specialist ensures accurate and timely execution of payments across multiple entities, safeguarding compliance, quality, and efficiency in line with Novartis Treasury standards. This role supports end-to-end cash disbursement processes, drives automation, and contributes to continuous improvement initiatives.

Key Responsibilities:
Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.
Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.
Maintain proper documentation for audit and compliance purposes.
Provide timely reporting and analysis to support performance improvement and cost optimization.
Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.
Drive automation and process simplification, challenging manual processes where possible.
Support knowledge management (user guides, FAQs) and KPI tracking.
Participate in special projects and continuous improvement initiatives.
Ensure compliance with Novartis Accounting Manual (NAM), Financial Controls Manual (NFCM), and regulatory requirements.
Essential Requirements:
Degree in Accounting / Finance / Business Administration / Economics.
Minimum 5 years in a shared service or similar environment is preferred.
Hands-on experience with SAP payment runs and manual payment processes is preferred.
Experience with SAP system.
Excellent communication in English.
Strong analytical and problem-solving skills.
Strong stakeholder management and customer service mindset.
Skills Desired Compliance And Controls, Continuous Process Improvement, Critical Thinking, Data Cleansing / Normalization, Embracing Change, Financial Accounting, Financial And Management Reporting, Rapid Problem Solving, Resilience, Tax

Skills Required