Job Description

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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We are seeking a proactive and experienced Trucking Operation Manager to lead and optimize our trucking operations in City Zone Express. This role ensures timely, safe, and efficient transportation of goods while maintaining compliance with regulations and delivering exceptional customer service.
How you create impact

• Supervise and manage all aspects of daily trucking operations, including scheduling, dispatching, and optimizing routes.
• Ensure goods are transported safely, efficiently, and on time.
• Oversee vehicle and driver assignments while coordinating with fleet maintenance teams to ensure proper upkeep.
• Lead and develop a team of drivers and operational support staff.
• Maintain compliance with local and federal transportation regulations, safety standards, and environmental policies.
• Manage trucking customer service representatives and planning teams.
• Drive customer satisfaction and ensure operations adhere to ISO standards.
• Act as the main point of contact for customer inquiries related to trucking services.
• Work closely with the customer service team to resolve service issues promptly.
• Monitor and analyze key performance indicators (KPIs) such as on-time delivery, vehicle utilization, and fuel efficiency.
• Prepare and present regular operational performance reports and improvement plans to senior management.

What we would like you to bring

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 5-7 years of experience in trucking or logistics operations.
• Proficient in TMS software and Microsoft Office applications.
• Strong leadership skills with the ability to motivate and manage teams effectively.
• Excellent communication, problem-solving, and decision-making abilities

What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Skills Required