Trust & Safety Team Lead (indonesian)
Kuala Lumpur, Malaysia
Job Description
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.Responsibilities
- Oversee and manage a multinational team analyzing web data for a prestigious international company;
- Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions;
- Manage ad-hoc operational projects and process improvement initiatives as per client requirements;
- Interface effectively with other teams, delivery lead and client teams;
- Manage the performance of the team and act as the team\xe2\x80\x99s career counselor;
- Forecast team output and support scheduling of agents.
- Bachelor\xe2\x80\x99s Degree
- 2-4 years of work experience & university education;
- Team leadership experience and proven track record of success in previous work;
- Fluency in English
- Good knowledge of other foreign language(s) will be an asset;
- Good knowledge of Microsoft Office;
- Willing to work on shift
- Strong verbal and written communication skills in Indonesian.
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Job Detail
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Job IdJD1046916
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned