Up To Rm3500|mandarin / Cantonese Speaking Customer Service @petaling Jaya
Job Description
Job Responsibility Respond to customer enquiries within the agreed response time Resolve customer enquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customer on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers\' feedback and bugs to relevant departments Job Requirements Candidate must possess at least a SPM / Diploma or relevant certificate in any field Required language(s): Mandarin & English Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize the product to customer needs Computer literate Positive working attitude and able to work in a fast paced and dynamic environment- Independent, proactive and self-driven Job Benifits EPF & Socso Annual Leaves
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Job Detail
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Job IdJD1013491
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned