Job Responsibility Drive sales through understanding and analysing your business drivers, including average sale, conversion, Candy Shop Reports. Communicating business results with the team, and implementing new plans and ideas will be key to improved results. Ensure your shop is well looked after. Keep the shop floor clean, tidy, & well merchandised and your stock fresh for our customers, and all back of house areas as clean, safe, and pleasant as you can for the team. Complete and work towards your budget, using your Management Accounts each month to chart your progress. You should use your budget to ensure your staffing and operational costs are in line, and your retail margin is on budget as a % of sales. Make sure all staff members follow appropriate cash handling and banking procedures, to ensure all money is kept safe. Where company-wide procedures and policies exist, you should ensure you and your team work within these parameters. This includes working to deadlines when set by the wider business. Where they do not exist, consider any in-store policies you would like to establish and manage these yourself. Not everything needs a rule! Motivating, growing and developing staff into a high-performance team. Working with your Trainer and Supervisors to create a strong leadership team in-store. Driving sales, achieving targets and financial goals. Contributing to a positive culture where customers are prioritised. Supporting staff with career development through targeted training, goal setting and regular appraisals. Training all staff on customer service, company history, product knowledge, and company policy and procedures. Planning and delivering schedules within set budgets. Maintaining a high standard of store presentation. Ensuring stock management procedures are adhered to. Helping to create a fun and dynamic shop atmosphere. Assisting with other tasks when needed - we work as a team! Job Requirements Drive sales through understanding and analysing your business drivers, including average sale, conversion, Candy Shop Reports. Communicating business results with the team, and implementing new plans and ideas will be key to improved results. Ensure your shop is well looked after. Keep the shop floor clean, tidy, & well merchandised and your stock fresh for our customers, and all back of house areas as clean, safe, and pleasant as you can for the team. Complete and work towards your budget, using your Management Accounts each month to chart your progress. You should use your budget to ensure your staffing and operational costs are in line, and your retail margin is on budget as a % of sales. Make sure all staff members follow appropriate cash handling and banking procedures, to ensure all money is kept safe. Where company-wide procedures and policies exist, you should ensure you and your team work within these parameters. This includes working to deadlines when set by the wider business. Where they do not exist, consider any in-store policies you would like to establish and manage these yourself. Not everything needs a rule! Job Benifits Medical Claim Training Provided Employee Discounts Benefits Next to LRT EPF & Socso Annual Leave Bonus Next to MRT
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