Job Description

Mohon

Kelayakan

EDUCATION LEVEL

• Certificate/Diploma in Business Administration or any related fields.

WORKING EXPERIENCE

• At least 3 years\' experience
• Willing to work long hours (if required)

SPECIAL KNOWLEDGE/ SKILL

• Being able to resolve problems efficiently
• Good interpersonal and communication skills.
• Able to work with all levels of people.
• Have the ability to multi-task and work in a fast-paced environment with short deadlines.
• Committed, mature, have pleasant disposition and able to work independently.
• Good written & verbal communication skills in both English & Bahasa Malaysia.
• Computer literate.

Tanggungjawab

• Responsible for effective communication between internal departments and channel feedback from the customers to superior or related department concern or vice versa
• Managing key account customers inquiry, sales forecast, deliveries, following up with customers for administrative purposes, providing troubleshooting assistance for orders / complaint and account statuses
• Maintaning an organized and accesible filling system
• Reporting / Update to superior on unusual ordering pattern, slow / stop orders or urgent activivties from customers
• Monitoring and analyze key account sales performance
• Ensure ordeers are processed in line with customer\'s delivery requirements
• Provide information to finance department if customer delay in payment
• Time management and organization skills - interpersonal & communication skill
• Monitaring key performance indicators for Order Processing team members, managing OP day to day activities and compiling reports
• To provide management with accurate and timely reports on sales activities such as customers ordering
• Creating and processing orders in a timely manner, processing requests for urgent order, and reviewing pending orders and customer requests to ensure customer satisfaction
• Follow up and monitor closely on kick start of customer new product launching, LTO and OEM project.
• Follow up and monitor overseas ordering and deliveries with production and warehouse team to avoid delays, short of stocks etc
• Ensure system data is up to date and report any data discrepancies to amend immediately

Manfaat

• Training Provided
• Hostel / Accommodation Provided
• EPF & Socso
• Annual Leave
• Bonus

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