Job Description

:

S&P Global Corporate

The Role: Vendor Invoicing Senior Administrator

The Location: Penang, Malaysia

The Grade: 08

Accuris is a leading engineering data and technology company that delivers next -generation holistic workflow solutions to empower engineering and technical professionals to identify, design, build, and accelerate innovation. For more than 60 years, leading R&D and engineering-intensive organizations have relied on us to achieve on-time, on-budget delivery of complex projects and new products. We deliver an unparalleled combination of technical content and Artificial Intelligence (AI) technologies to surface answers from the vast universe of technical knowledge, both inside and outside the organization. In a single interface, we connect the dots between information scattered across many different sources, allowing technical professionals to make better, more informed decisions faster.

Role summary

This position is a part of Accounts Receivable, and is responsible for customer portal administration, including obtaining access and invoice submission, as well as monitoring the status and reporting. Also responsible for handling vendor invoicing related queries, received via email and/or phone calls. The role acts as a primary contact for internal clients but at times requires direct interaction with external customers.

The Impact: This role will involve a high level of interaction with both internal and external customers and co-ordination with the right stakeholders to ensure prompt and accurate resolution for the requesters. This role demands exceptional attention to detail, accountability and the attitude to ensure client satisfaction.

Responsibilities

• Ensuring accurate handling of billing submission onto customer\'s portals and resolving portal related queries, received from both internal and external clients
• Responsible for monitoring all customers with portal billing setup and submitting their invoices onto the different portals, where required, upon invoice issuance.
• Responsible for supporting the Credit Control team with their ad-hoc requests of portal invoice submission as well as monitoring status and reporting back where necessary.
• Required to engage with clients to comply with bespoke demands with the aim of activating our vendor accounts and of being able to submit invoices for payment

Requirements

• 2-3 years of experience in a customer faced environment

• Excellent communication skills, both written and verbal in English
• Ability to communicate courteously and proactively
• The ability to work in a team and individually
• Self-driven
• Good attention to detail with minimal errors
• Hands on mentality, self-driven and able to act efficiently
• High level of literacy and numeracy
• Ability to adhere to deadlines

About Company Statement: S&P Global delivers essential intelligence that powers decision-making. We provide the world\'s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you\'ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

EEO Statement:

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person



Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)

Job ID: 291402
Posted On: 2023-09-04
Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia

S&P Global