Job Description

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 10 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit

PURPOSE

To independently lead,drive, and implement Group\xe2\x80\x99s property and office location strategy and overall management to meet the company\xe2\x80\x99s financial, corporate and environmental objectives

Strategise, develop, lead and implement comprehensive real estate policy and approach covering transaction management, lease negotiation, workplace management, approaches to ESG considerations

To actively work on a continual basis to improve the environmental impact of the Group\xe2\x80\x99s property footprint and facilities usage, and ultimately achieve a net zero carbon position, putting in place the necessary measurement and reporting methods.

To manage the Group\xe2\x80\x99s office facilities on a day to day basis

To establish and implement the necessary policies that meet regulatory requirements and global best practice expectations covering occupational health and safety (OHS) and other relevant areas

To provide oversight of and leadership to the local country property strategy and act as an SME

To manage and direct any and all property advisory firms

KEY ACCOUNTABILITIES

To develop company\xe2\x80\x99s property strategy under the leadership of Group Chief Commercial Officer

Assume full ownership of the management of the decided property strategy.

To pre-emptively identify and implement plans to meet the Group\xe2\x80\x99s office needs

Develop and implement all policy related to real estate inter alia OHS, environmental standards, tenancy agreement standards

Lead and direct all property and facilities management teams across FWD Group providing domain knowledge and guidance, as well as leadership in formulating local policies and approaches

Assess, understand, and implement key laws and regulations and develop appropriate policies and practices to satisfy them

Work with and direct chosen preferred services provider

Direct responsibility for management of property tenanted by GO in HK and SG and oversight accountability for the countries we have a presence in.

To establish clear policies and approaches to successfully implement a flexible working environment responding to emerging trends and needs

To ensure the smooth day to day running of the Group\xe2\x80\x99s office locations, ensuring the safety and security of employees at all times

To be accountable for department\xe2\x80\x99s budgeting / business planning process, including the development of annual budget, managing against approved budget, and longer-term financial plans

To demonstrably achieve an ESG focused property portfolio, progressing towards a net zero carbon footprint establishing the necessary procedures, checks and balances that will ensure self-sustainability, and to work with BUs to achieve a similar ambition

To provide leadership and management to the facilities management teams in each Group\xe2\x80\x99s office location.

To develop key systems to manage property portfolio and to develop key analytics, deriving insight and actionable decisions therefrom.

Work with, advise, lead and guide (as the case may be) with country property heads to develop suitable in-country property strategies and review processes. Immediate projects include but not limited to Thailand property review, Hong Kong business consolidation, and Malaysia GBSN TIM & FWD Takaful review, etc.

QUALIFICATIONS / EXPERIENCE

High functioning property professional with proven track record of leading teams and building relationships and influencing stakeholders at top levels of management

Relevant degree and property related qualifications

20 years of leadership experience across Asia combined with a proven track record of managing property portfolios in a corporate environment

Proven ability to work cross-functionally across multi-disciplinary teams

Sensitivity to cross cultural influences and relationships

Proven ability to work in multicultural/regional team and as part of management team

Proven ability to work within a multidisciplinary, complex, multi-site organisation

Natural problem solver and decision maker through advanced analytical thought

KNOWLEDGE & TECHNICAL SKILLS

Strong multi-disciplinary expertise in property and facilities related matters such as lease agreements and negotiations, ESG, budget management, impact on financial issues, leasing capital expenditure on P&L

Strong analytical, communication, interpersonal, problem solving, team management and relationship management skills

Strong financial acumen including budgeting, capital planning, P&L management and procurement

Strong project management skills with the ability to manage multiple, simultaneous and time-critical projects

Proven self-starter with strong ability to breakdown complex and ever-changing business problems into pragmatic solutions and design, formulate and articulate such solutions to project stakeholders

Able to adapt leadership and communication style to achieve the desired results from interactions with project team members, stakeholders and senior management

Strong interpersonal, verbal/written communication and influencing skills

Strong leadership and organisational skills combined with strong financial and business acumen

Strong ability to transition between a detail oriented and strategic mindset and envision and assess the impacts to both when changes arise

Clear technology skills with full familiarity with current best in class property data platforms and tools

FWD Group