Job Description

Job Summary:

The Visa Runner / Immigration Representative

is responsible for handling all operational tasks related to visa processing, including submission, follow-up, and collection of documents from Immigration Malaysia and related agencies. The role also requires maintaining a professional and positive working relationship with Immigration officers to ensure smooth and efficient processing of applications.

Key Responsibilities:

? Submit, follow up, and collect visa applications, special passes, and endorsements at Immigration Malaysia, MOE, KDN, and other relevant authorities.

? Ensure all required documents are complete, properly signed, and ready before submission.

? Build and maintain good communication and professional relationships with Immigration officers and government staff to facilitate efficient processing.

? Handle inquiries and resolve minor issues or discrepancies directly with officers in a polite and professional manner.

? Provide timely updates to the Visa Department regarding application status, delays, or special instructions from Immigration.

? Keep accurate records of all submissions, receipts, and collections.

? Handle sensitive documents (passports, approval letters, official correspondence) responsibly and securely.

? Assist in preparing submission sets and ensure all information aligns with Immigration and MOE requirements.

? Observe confidentiality, integrity, and professionalism at all times when representing the organization.

? Perform additional duties as assigned by the Visa Officer or management.

Key Requirements:

Valid Driving License and Owns Transportation

: The role requires frequent travel between various government offices (e.g., Immigration Department, EMGS) and Putrajaya.

Familiarity with Local Routes

: Knowledge of the routes and areas around the relevant government offices is essential for efficiency.

Trustworthiness and Responsibility

: The job involves handling sensitive and important documents (passports, legal papers, etc.)

Organizational Skills

: You will need to accurately log and track documents submitted, collected, or dispatched, requiring strong organizational and administrative skills.

Communication Skills

: Basic communication skills in English and Bahasa Malaysia are required for liaising with government officials and internal staff.

Education Level

: A diploma or a degree in any related field is preferred plus some relevant experience.

Ability to Work Independently

: The ability to work independently with minimal supervision.

Job Types: Full-time, Permanent

Pay: RM2,600.00 per month

Benefits:

Free parking Health insurance Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Putrajaya: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you able to start immediately?
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Office: 1 year (Preferred)
Language:

English and Bahasa Melayu (Required)
Work Location: In person