Job Description

Job description

"The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have."

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President.

Background

The GFX team in GSC is operating within the Organisation of Markets & Security Operations executes Operations process and client service to various entities globally. The team support FX & Money market cash Business performing Confirmations, Settlements and Investigations functions for the corporate, institutional and interbank client base arising out of the GFX cash business.

This is a senior local position which reports locally into the VP GFX & EM Rates Operations and partnering with regional site heads. The role will provide appropriate Senior Leadership to the satellite sites supporting Asia GFX team in Markets Operations.

The key responsibilities are:

Client \xe2\x80\x93 Design and implement delivers a best in class inter bank Client Operations team that provides core execution and client service services. Actively engages to key stakeholders and customers to understand current / future needs and delivers against them. Pro-actively drives a client first culture within GFX Operations teams and implementing a consistent client service experience for inter-bank customers cross asset including CLS & other CCP offerings

GFX Structure / Organisation \xe2\x80\x93 Driving strategic planning on a Regional basis, shaping and driving the GFX Satellite sites operations organisation, ensuring it adheres to the Global Operating Model. Role holder is also required to execute cross border support capabilities for Asia sites including effective follow the sun. Role holder would also be required to extend cover over EM Rates Asia interactions including stakeholder management

Control Framework \xe2\x80\x93 Providing global line of sight of Ops risks and issues for the GFX Satellite sites. Managing business risks and issues. The role also requires the incumbent to partner with Regional GFX managers driving a culture of risk awareness and adherence. By fully embedding the GFX control framework, developing stakeholder engagement and raising the profile of GFX regionally the incumbent will need to significantly drive a positive control culture. To do this the existing training and development agenda will need to be enhanced and delivered, as will the sharing of best practice and standards through appropriate forums. Managerial accountability must be improved as a primary goal as well as general staff knowledge and practice.

People \xe2\x80\x93 the role requires direct management of a team of about 20 FTE in KL. The person in this role will be required to build strong relationships and partner with his / her GFX colleagues across locations. Additionally, they will need to deliver the objectives by developing a stable management structure and a workforce equipped to deliver a best in class operations support. A strong management bench must be developed and clear succession planning delivered. A coherent organisational construct must be delivered in the entire Region with all handoffs clearly understood by management and staff alike.

Transformation -

Driving the 2025 strategy through the GFX operations teams-role requires the incumbent to drive the team through ambiguity to enable delivery of the Market Operations strategy.

What you\xe2\x80\x99ll do:

Principal Accountabilities: Key activities and decision making areas

Impact on the Business/Function

• Subject matter expert in GFX
• Detailed knowledge of GFX Markets Operations and associated operational processes
• Develop and maintain effective GFX governance mechanisms for risk and control and process management.
• Maintain HSBC Internal Control Standards including timely escalation and remediation of risks and issues
• Professionally represent GFX across the business both Regionally and globally through proactive key stakeholder engagement at all levels of the organisation

Customers / Stakeholders

• Global Head of GFX
• Ops HUB Head GFX
• Front Office / Sales teams
• GFX Global Operations management teams
• Other Central teams such as Line Control and Internal Audit

Leadership & Teamwork

• Ability to positively influence and effectively communicate with stakeholders across the business
• Ability to multi task, manage disparate stakeholders, build consensus, and implement effective business solutions
• Actively promotes a positive control culture across the organisation
• A committed team player, committed to coaching individuals within the team and supporting them to achieve their own personal development plans
• Project management experience with the ability to lead working groups and project teams

Operational Effectiveness & Control

• Partner with BRCM to continually improve our operational risk control processes and mitigate risks in our business operating models
• Provide input on the development of global process
• Sharing of best practices and lessons learnt

Requirements

What you will need to succeed in the role:

A proven track record of delivery within the GFX Operations pace. The role requires a proactive and articulate individual, comfortable leading a multi-disciplined team, dealing with a broad number of senior management, and able to distil key messages and tailor output to the audience.

• Knowledge of GFX products and associated operational processes.
• Excellent understanding of an Operations\xe2\x80\x99 environment within Global Markets.
• Strong understanding of Corporate client base and their requirements. Excellent track record in developing and executing client centric operations teams.
• Proven ability to effectively lead and motivate teams.
• Proven client management skills, with the ability to build and develop networks and relationships with both external and internal clients and stakeholders.
• Ability to identify areas of control and process weakness.
• Forward looking outlook in proactively detecting GFX Operations risks.
• Ability to act impartially, where required, to arbitrate in matters under dispute, build consensus, and resolve conflicts.
• Excellent interpersonal, networking and influencing skills.
• High language proficiency with excellent report writing and presentations skills.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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