Job Description

The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at our customer locations operating in Malaysia/ APAC.

Tasks

• Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC\xe2\x80\x99s, LNB\xe2\x80\x99s, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KVH, Orbit, Intellian), and out-of-band management.
• Interpret technical drawings, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.
• Understand/Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.
• Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.
• Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment.
• Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.
• Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.
• Maintain the proper up-to-date documents in order to travel on short notice.
• Meet all HSE requirements and certifications to perform job duties.
• Other duties as assigned.

Requirements

• Possess all required certifications for Offshore traveling as needed.
• Experience working on VSAT platforms, iDirect, Comtech, Newtec..etc.
• Experience installing and troubleshooting both fixed and maritime VSAT/ESV systems (knowledge of Cobham and Intellian products preferred).
• The English language is required, and any other Asian local languages are plus.
• Have access to a Spectrum Analyser and Test Equipment as needed.

Benefits

Remote and flexible working Days ( Call Out)

Have access to the Global Satcoms Academy

Very good pay ( Task based and Daily rate)

Global Satcoms

Global Satcoms is a leading global field service engineering company specializing in VSAT technologies. Our expertise lies in serving VSAT service providers and teleport operators, with a primary focus on the oil & gas and maritime industries.

Global Satcoms