Job Description

We are looking for a Waiter/Waitress to work for a 5-star hotel in Kuala Lumpur area.

To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

• Candidates without experience are encouraged to apply, training will be provided.
• A positive and outgoing personality.
• Able to perform high-quality work while unsupervised.
• Basic computer skills.
• Good local and sound English language skills.
• Minimum SPM certification.

• To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
• To engage in food and beverage service delivery as per the predetermined standards and sequence.
• To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
• To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
• Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
• Collects and delivers laundry according to hotel procedure.
• Checks and collects supplies from the stores according to hotel procedure.
• Maximizes revenue in the outlet by implementing up-selling procedures.
• Helps maintain the outlet in top physical condition by reporting any stewarding, engineering or housekeeping defects to the outlet supervisor/Manager.
• Helps maintain standards of cleanliness by carrying out duties as directed.

• EPF and Socso Provided
• Meal will be provided
• On the job training will be provided
• Uniform will be provided
• Over Time Pay
• Opportunities for promotion
• Professional development
• Transport Allowance
• Near LRT/MRT Station