Job Description

• To provide quality customer service to guests dining at the Club.
• To be part of the banquet team to handle banqueting functions as and when required.
• Ensure cleanliness and hygiene standards are kept at all times.
• Check customers\' identification in order to ensure that they meet minimum age

requirements for consumption of alcoholic beverages.

• Collect payments from customers.
• Write customers\' food orders on order slips, memorize orders, or enter orders into

computers for transmittal to kitchen staff.

• Take orders from customers for food or beverages.
• Check with customers to ensure that they are enjoying their meals and take action to

correct any problems.

• Serve food and/or beverages to customers; prepare and serve specialty dishes at tables as

required.

• Prepare bills that itemize and total meal costs and sales taxes.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Present menus to customers and answer questions about menu items, making

recommendations upon request.

• Inform customers of daily specials.
• Clean tables and/or counters after customers have finished dining.
• Prepare hot, cold, and mixed drinks for customers, and chill bottles of wine.
• Explain how various menu items are prepared, describing ingredients and cooking

methods.

• Prepare tables for meals, including setting up items such as linens, silverware, and

glassware.

• Perform food preparation duties such as preparing salads, appetizers, and cold dishes,

portioning desserts, and brewing coffee.

• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Escort customers to their tables.
• Describe and recommend wines to customers.
• Bring wine selections to tables with appropriate glasses, and pour the wines for

customers.
The Society is a non-profit organisation registered under the Societies Act, 1966 with the objects of promoting friendly relations, economy, culture, education, and welfare among its members; and to foster unity of thought and action in relation to matters of common interest among the peoples and countries of the Commonwealth.
PMR / PT3 or Equivalent