Job Description

JOB RESPONSIBILITIES

Greeting Customers

: Welcome customers as they arrive and escort them to their tables.

Taking Orders

: Accurately take food and beverage orders and enter them into the system.

Serving Food and Drinks

: Deliver orders to the table in a timely and professional manner.

Customer Assistance

: Provide recommendations, answer questions about the menu, and cater to special requests.

Table Maintenance

: Regularly check on customers and ensure that their dining experience is satisfactory.

Cleanliness

: Keep the dining area clean and tidy, including setting up and clearing tables.

Handling Payments

: Process payments accurately, whether by cash or QR code.

Team Support

: Assist other staff members during busy times and cooperate with the kitchen team.

Problem-Solving

: Address any customer complaints or issues promptly and professionally.

Compliance

: Follow health and safety regulations, as well as the restaurant's operational procedures.

JOB REQUIREMENTS

Education

: Minimum Sijil Pelajaran Malaysia (SPM) or Sijil Tinggi Persekolahan Malaysia (STPM) required.

Experience

: Previous experience in a similar role is preferred but not mandatory.

Communication Skills

: Ability to communicate clearly and effectively with customers and team members.

Customer Service

: Strong focus on providing excellent customer service.

Team Player

: Ability to work well with others in a fast-paced environment.

Flexibility

: Willingness to work on weekends and public holidays.

Appearance

: Presentable and well-groomed.

Physical Stamina

: Ability to stand for long periods and carry trays of food and drinks.

Languages

: Proficiency in English, Malay, and/or Mandarin/ Tamil is an advantage.
Job Types: Full-time, Part-time, Permanent, Internship, Fresh graduate, Student job

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Free parking Meal provided Opportunities for promotion Professional development
Work Location: In person