Job Description

MohonKelayakan

• At least completed SPM education
• Mandarin language is advantage
• Ability to read and follow instructions.
• Understanding of proper food handling.
• Willing to learn
• Hardworking
• Typhoid Certificate
• Food Handler Certificate

TanggungjawabGeneral

• Welcoming customers as they arrive and making them feel comfortable.
• To check, prepare, and serve according to customer specifications or orders.
• Maintain an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
• Set up and maintain dining areas, including table settings and cleanliness according to restaurant standards.
• Clears, cleans, and sanitizes tables and workstations.
• Maintain restaurant\'s cleanliness
• Cleans and sanitizes dishes, utensils, pots, and other containers and returns to the appropriate location in the kitchen area.
• To get reviews from customers after meals.
• Performs other related duties as assigned.
• Monitor and address guest needs throughout their dining experience to ensure satisfaction.
• Collaborate with kitchen and bar staff to ensure seamless service and address any issues promptly.
• Handle guest inquiries and resolve any concerns with a positive and solutions-oriented approach.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.

Hostess

• Managing the seating chart, assigning tables, and ensuring guests are seated promptly.
• Handling reservations, including taking calls, managing online bookings, and coordinating special requests.
• Addressing guest inquiries and concerns, providing information about the menu or services, and facilitating a positive dining experience.
• Keeping the entrance and waiting areas clean and organized, including managing waitlists if necessary.
• Coordinating with servers, kitchen staff, and management to ensure smooth service.
• Handling payment and update payment status.
• Informing guests about daily specials, promotions, or events.
• Observing and managing the flow of guests to optimize seating and reduce wait times.
• Gathering guest feedback to improve service quality.
• Assistant to take food and beverage orders from Guests.
• Able to explain to guests about food and beverage products.

Manfaat

• EPF / SOCSO / PCB
• Medical and hospitalization leave
• Annual leave
• Overtime pays
• Training provided
• Meal provided
• Opportunities for promotion
• Professional development
• Attendance Allowance

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