Job Description

Client Name:

Hap Seng Trucks

Location:

Menara Hap Seng, Level 13, Kuala Lumpur

Department:

Aftersales

Employment Type:

Contract (1 year, via staffing agency)

Salary Range:

RM3,500 - RM4,500

Start Date:

Immediate / ASAP

Job Overview:

We are seeking a detail-oriented and proactive

Warranty Executive to join our Aftersales team on a 1-year contract.

The successful candidate will handle administrative tasks related to warranty claims, customer service, and coordination with internal and external stakeholders. Preference will be given to candidates with experience in the automotive or aftersales sectors.

Key Responsibilities:

Manage and process warranty claims efficiently and accurately

Liaise with service teams, suppliers, and customers to ensure proper documentation and resolution of warranty-related issues

Maintain detailed records of all warranty transactions

Provide administrative support to the Aftersales department

Monitor claim timelines and ensure adherence to company policies

Requirements:

Minimum 1-2 years of experience in administrative or warranty-related roles

Familiarity with the automotive or aftersales industry is an advantage

Strong attention to detail and organizational skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Good communication skills in English and Bahasa Malaysia

Able to work independently and as part of a team

Why Join Us?

Join a reputable automotive company

Gain valuable experience in warranty management

Competitive contract salary with immediate start

How to Apply:

Submit your updated resume by WhatsApp with the subject "Application - Warranty Executive" to: