Job Description

:Job Number 24176161
Job Category Sales & Marketing
Location Le M\xc3\xa9ridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type ManagementJOB SUMMARYThe Wedding Manager is responsible for contracting and closing all wedding and social business and ensuring that event is executed accordingly. The position is responsible for achieving wedding and social event goals.CANDIDATE PROFILEEducation and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

DUTIES AND RESPONSIBILITIES

• Plan and execute superior weddings and social events ensuring all arrangements are performed accordingly to the customer needs and desires.
• Answer guest questions about property facilities/services (e.g., hours of operation, packages, promotions, entertainment, restaurants).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner.
• Committed to managing clients by providing the highest level of service and integrity.
• Keep up with trends and innovative services to craft experiences for weddings that will create a memorable program.
• Convert prospective clients into committed customers through on-site visits/meetings, property tours and proactive communication
• Coordinate and oversee weddings from beginning to end.
• Conduct and arrange tours, pre-planning visits, menu tastings, rehearsals & wedding day details.
• Prepare Event Management related documents throughout the planning process (e.g., banquet event orders, group confirmation lists, Wedding Memo, proforma invoices etc.).
• Responsible for all payment information and collecting deposits outlined in the contract and per standard operating procedures.
• Works weekends, holidays and nights throughout the year as necessary to assist with onsite programs.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift.
• Maintain positive and productive relationships with internal departments and operations.
• Attends sales meetings and weekly banquet event order meetings.
• Provides the results of the wedding surveys to management.
• Oversee and direct proper room sets and supervision of the events in progress.
• Schedule outside vendors as needed

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le M\xc3\xa9ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We\'re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M\xc3\xa9ridien. In joining Le M\xc3\xa9ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

Marriott