Responsibilities:
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
Identify the level of technical knowledge and adjust technical communications to solve customer's problem
Conducting basic probing to determine the next action for any software related to enquiries
Benefit:
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Nice Working Environment
Free Shuttle Van Provided from Various Location
Accommodation Provided
Fun Filled Environment with Events and Activities/ Team Outing
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM3,500.00 per month
Benefits:
Flexible schedule
Opportunities for promotion
Professional development
Supplemental Pay:
Overtime pay
Performance bonus
Language:
Mandarin (Preferred)
Work Location: In person
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