Job Description

Change people's lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.
Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.
The Opportunity
Join Cochlear's global Workday Squad as a Workday Integration Analyst and take ownership of the integrations that power our HR and Payroll ecosystem. In this role, you'll help deliver stable, secure, and scalable Workday solutions while supporting high-impact initiatives across a global organisation.
You'll work closely with HR process owners, IT teams and external vendors to design, implement and support Workday functional and technical changes. From gathering and analysing business requirements through to deployment and ongoing support, you'll play a key role in ensuring Workday HCM continues to meet evolving business needs.
This is a hands-on technical role where you'll build, operate and continuously improve integrations across Workday HCM, Benefits, Time, Payroll, Talent and Workforce Planning, using Workday Studio, Core Connectors, EIBs, and SFTP, with exposure to Dell Boomi as a middleware platform.
In this role you will be responsible for

• Design, build, support, and enhance Workday integrations using Workday Studio, Core Connectors (PECI, CCB, CCTPP) and EIBs
• Monitor and troubleshoot integrations across Workday, Boomi and SFTP, ensuring stability and data integrity.
• Support Boomi integration processes, including error monitoring, root-cause analysis and recovery.
• Manage SFTP integrations with global payroll vendors and coordinate issue resolution with infrastructure teams.
• Support PGP and SSH key rotations to ensure secure data exchange and compliance.
• Own end-to-end integration monitoring, including Workday Integration Events and downstream acknowledgements
• Configure and support Workday HCM modules (Core HCM, Security, Business Processes, Compensation, Absence)
• Manage Workday security roles and access, enforcing governance and least-privilege principles
• Perform impact analysis, unit testing, and support UAT for system changes
• Provide Level 2 BAU support for Workday HCM and integration issues
• Participate in Agile delivery, contributing to user stories, backlog refinement, sprint planning, and testing using Jira/Confluence
• Identify and drive continuous improvement opportunities across Workday processes and integrations
• Maintain clear technical and operational documentation to support audits and future enhancements.

Position Specific Skills and Challenges
This role is ideal for someone who:

• Has hands-on experience with Workday Studio, Core Connectors (PECI, CCB, CCTPP), EIBs, and integration events.
• Can build and support integrations involving multi-file payloads, conditional orchestration, chunking, and parallelization.
• Understands SaaS architecture, APIs (SOAP/REST), XML, XSLT, ETV/XTT, SFTP, PGP/SSH.
• Has experience operating integrations in production environments, including error monitoring, root-cause analysis, and recovery.
• Can balance BAU support and project delivery, managing competing priorities without compromising quality.
• Is comfortable working in a matrixed global environment, collaborating with Payroll vendors, HR stakeholders, and IT teams.
• Has a strong focus on security, documentation, and governance.

Required Skills & Experience

• Minimum 3 years of Workday HCM and Workday integrations experience
• Minimum Bachelor's degree in Business or IT or equivalent.
• Strong experience with Workday Studio, Core Connectors (PECI, CCB, CCTPP), EIBs
• Solid understanding of APIs, SOAP/REST, XML, XSLT, ETV/XTT, SFTP, PGP/SSH
• Strong HR process knowledge and Workday functional understanding
• Experience in Agile delivery and testing practices (UAT, test cases)
• Excellent communication and stakeholder management skills

Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers

Skills Required