Job Description

This position involves leading HR digitalization projects in Malaysia, overseeing the implementation of systems such as T&A and payroll while ensuring data accuracy and employee satisfaction. It requires strong expertise in HR operations and stakeholder management, emphasizing proactive efforts to enhance service delivery and knowledge management within a dynamic organizational setting.

• Oversee the implementation of digital HR projects such as T&A system, Payroll System, and HR Master Data system in collaboration with various stakeholders and departments.
• Harmonize processes across multiple Business Units within the country to ensure operational efficiency.
• Resolve employee inquiries in Malaysia promptly and with high quality.
• Lead the preparation and documentation of data for updating HR Master Data System (Peoplesoft) accurately and timely.
• Maintain high data quality standards for employee master data management.
• Manage responses to HR procedure queries via multiple communication channels.
• Provide expert guidance on Malaysia HR policies, supporting managers and employees as needed.
• Educate employees on available services and promote self-service tools through training initiatives.
• Identify and update knowledge articles, ensuring relevance and accuracy.
• Drive process standardization and service delivery projects in collaboration with HR and line management.
• Act as a knowledgeable resource on the knowledge base and handle inquiries effectively.
• Manage end-to-end coordination of payroll, time & attendance projects in Malaysia, including blueprint design, UAT, training, internal communication, process management, and vendor relations.

Impactful Role in HR Digitalization|Dynamic and Supportive Work Environment

• Possess a Bachelor\'s degree in Human Resources, Administration, Business, or a related field; additional postgraduate HR management qualifications are advantageous.
• Bring 3-5 years of hands-on experience in HR Operations, specializing in Payroll, Time & Attendance management, and HR Shared Services within a complex organizational setup.
• Demonstrate a customer-centric approach, adept at managing expectations with empathy and professionalism.
• Build robust relationships with both internal teams and external stakeholders to drive collaborative outcomes.
• Exhibit a strong drive for achieving results, with agility to navigate within a matrix organizational structure.
• Utilize data interpretation skills to gauge workload capacity and discern service trends effectively.
• Maintain confidentiality rigorously while leveraging strong interpersonal skills to handle sensitive matters discreetly.
• Thrive in high-pressure environments, adept at managing multiple tasks under remote supervision.
• Embrace innovation and flexibility in dynamic work environments, contributing fresh ideas enthusiastically.
• Communicate effectively with a sense of urgency through both verbal and written channels, with exceptional English writing skills.
• Possess comprehensive knowledge of Malaysian labor laws, with practical application experience.
• Familiarity with PeopleSoft, Service Now, and Mywave HRIS is advantageous.
• Demonstrate enthusiasm and self-drive, fostering a positive mindset while collaborating across diverse functions and global landscapes.
• Tech-savvy with a strong ability to adapt swiftly to internal systems, exhibiting proficiency in Google Suite or Microsoft Office.

The organization operates globally within the materials science and digital identification sector, specializing in innovative solutions for branding and information dissemination.

• Impactful Role in HR Digitalization
• Dynamic and Supportive Work Environment

Michael Page