Work From Home Bilingual Indonesian Customer Support Associate

Kuala Lumpur, Malaysia

Job Description


The Role

As a Customer Support Associate, you will provide first class customer service to clients via phone and e-mail. You are also expected to:


  • Maintains customer records by updating account information.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Upsell & Cross selling skills in the hospitality business
  • Exemplary sales skills and customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Excellent knowledge of traveling software
Job Requirement
  • Indonesia and English Speaking, Customer Service Level 1 (native or near native quality business English)
  • Candidates with personal travel experience will be an advantage.
  • Minimum 1 year of customer service experience is a must
Process

Written and Verbal assessments required. Virtual interview.

Work Location

Work From Home | First 3-4 months work in office based in Bangsar South (Training)

Working Hours

5 working days | 4am - 12am (9 hours)

Remuneration

Total Package up to MYR 4,525

Consultant in Charge

Phoebe Loke (phoebe.loke@hunters-in.com) | +6016 2117 443

Hunters International

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Job Detail

  • Job Id
    JD984788
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4000 - 4525 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned