Work From Home Bilingual Indonesian Customer Support Associate
Kuala Lumpur, Malaysia
Job Description
The Role
As a Customer Support Associate, you will provide first class customer service to clients via phone and e-mail. You are also expected to:
- Maintains customer records by updating account information.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Upsell & Cross selling skills in the hospitality business
- Exemplary sales skills and customer oriented approach
- Ability to present, persuade and communicate effectively
- Excellent knowledge of traveling software
- Indonesia and English Speaking, Customer Service Level 1 (native or near native quality business English)
- Candidates with personal travel experience will be an advantage.
- Minimum 1 year of customer service experience is a must
Written and Verbal assessments required. Virtual interview.
Work Location
Work From Home | First 3-4 months work in office based in Bangsar South (Training)
Working Hours
5 working days | 4am - 12am (9 hours)
Remuneration
Total Package up to MYR 4,525
Consultant in Charge
Phoebe Loke (phoebe.loke@hunters-in.com) | +6016 2117 443
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Job Detail
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Job IdJD984788
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 - 4525 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned