Resiliency: Ability to view content that may be offensive, strong or abhorrent, with understanding. Proven ability to deliver highest quality results while paying strict attention to detail. Analytical, a quick learner, and have a penchant for providing a better experience…
MohonKelayakan Fluent in spoken English & Mandarin. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Mandarin subject is a MUST.Open to Fresh Graduate, experienced Medical Claims Assessor OR experienced candidate from Lab,…
Job Responsibilities:Identify and resolves customer inquiries/issues accurately via phone / email / live chat.Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions.Responsible for identifying and escalating customer issues to the appropriate department.Maximizes opportunities to up sell…
Responsibilities:Identify and resolves customer inquiries/issues accurately.Educate the customer about the Banks products and services and directs them toward available resources for self help.Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions.Responsible for identifying and escalating customer…