Agensi Pekerjaan Hiredsearch Services Sdn Bhd
Content Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. Work includes screening and monitoring social media sites or applications for abusive,…
Customer Service Officer (Permanent) Earliest shift at 6am, latest shift by 3am Subjected to rotational shift between 9.5 hours (based on business requirement) 9.5 hours per shift including 1 hour break (additional 0.5 hours comfort break*) Rest 2 days (Off…
CONTENT REVIEWER [Social Media | PJ Kelana Jaya | Shift Basis] Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client. Comply with the key performance indicators defined by the specific client…
Claims Accurately process/assess all claim types in adherence to company guideline and quality standard Review and approve cases that is within the claims authority granted Review and approve cases that exceed subordinate’s authority (for Senior Associate) Document claims assessments comprehensively,…
Underwriting: Accurately underwrite all products including medical underwriting by assessing the risks according to company guidelines and regulations. Maintains a high level of accuracy (Quality) and always seek to improve individual quality scores with time. Ensure meeting individual productivity target…
Educate customers on self service options and automated banking channels. Conduct call backs for transaction confirmations and reach out for supporting documents as needed. Clarify customer needs, evaluate problems, and provide solutions. Perform specified KYC tasks when required. Job Requirements:…
Support customers to place online orders with the client Provide timely support to customers through available communication channels (inbound phone calls and email) Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal…
Handle customer inquiries & complaints regarding banking product via phone call and email. Ensure highest standard of service delivery on personalized phone services to customers. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintain database. Additional Info:…
Job Responsibilities: Identify and resolves customer inquiries/issues accurately via phone / email / live chat from Singapore market. Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions. Responsible for identifying and escalating customer issues to the…
Job Responsibilities: Identify and resolves customer inquiries/issues accurately via phone / email / live chat. Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions. Responsible for identifying and escalating customer issues to the appropriate department. Maximizes…
Key areas of responsibility Supporting IT infrastructure and system troubleshooting. Responsibilities include daily troubleshooting, creating and designing new reports, develop and deploying new applicants. Track and monitor problems to ensure a timely resolution. Provide remote support for customers. Collaboration with…