Brandt Business Services

Job Summary: The Customer Care Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, social media and others. This role ensures consistent, high quality service, efficient management of high interaction volume,…

Job Brief: The Customer Service Team Leader will oversee and manage a team of Customer Service Agents to ensure high quality service delivery and customer satisfaction. This role involves leading by example, providing guidance, and ensuring the team meets performance…