Cigna
JOB PURPOSEManages the accurate and timely adjudication of claims and administers disposition according to contractual benefits and company procedures. Provides direction and guidance regarding policies, procedures, workflows, claim service quality, and training needs. Responsible for monitoring claim service standards.2. RESPONSIBILITIES…
Cigna is a global health service company dedicated to help people improve their health, well being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kuala Lumpur…
JOB PURPOSEThe job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. He/She is responsible for processing as per terms of benefits. He/She should provide accurate and relevant…
Delivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day to…
ABOUT US Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well being and sense of security. We are a young and dynamic company that is constantly evolving to…
Talent Acquisition Coordinator POSITION SUMMARY The coordinator is part of the Talent Acquisition Operations team based in Kuala Lumpur and supports the EMEA recruitment team. The coordinator provides professional support to recruiters across EMEA on all aspects of the lifecycle…
Adjudicate international medical, dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals. Identify claims where further information is required working towards SLA and timescales. Monitor and highlight high cost…
Scope Critical analysis and processing of claims for medical expenses within the fixed turn around time. Job content Claims processing Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality. Accurate data input…
POSITION : Claims Representative REPORTING TO : Claims Senior Representative / Supervisor 1. JOB PURPOSE The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. He/She is…
YOUR JOB As a Claims Representative you will be part of Provider Services department, handling multiplatform processing and adjusting of provider claims which will be identified through the reconciliation output. You will report directly into the supervisor and will work…
POSITION SUMMARY The coordinator is part of the Talent Acquisition Operations team based in Kuala Lumpur and supports the EMEA recruitment team. The coordinator provides professional support to recruiters across EMEA on all aspects of the lifecycle of recruitment under…
JOB DESCRIPTION POSITION : Claim Representative A REPORTING TO : Claim Supervisor or Manager DEPARTMENT : Claims Career Band : Band 1 JOB PURPOSE The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries,…
Providing customer services for international claims for the reimbursement of medical expenses for the unit\xe2\x80\x99s dedicated contracts. Rsponding to incoming queries to the Communication System in an appropriate and timely manner. Appropriate responses may require in depth analysis and involve…
JOB DESCRIPTION POSITION : Customer Service Representative REPORTING TO : Customer Service Supervisor or Manager DEPARTMENT : Customer Service Career Band : Band 1 JOB PURPOSE The job holder is responsible of effectively handling inquiries from customers, clients or providers…
DUTIES AND RESPONSIBILITIES Administrative Tasks Management of EMEA inbox communications and engagements with candidates, recruitment support organisations and agencies. Marketing: Assisting in creating materials for online and offline candidate marketing. Administrative assistance and logistics for careers events, including name badges…
Cigna is a global health service company dedicated to helping people improve their health, well being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world. The Cigna office in Kuala Lumpur…
DUTIES AND RESPONSIBILITIES Administrative Tasks Management of EMEA inbox communications and engagements with candidates, recruitment support organisations and agencies. Marketing: Assisting in creating materials for online and offline candidate marketing. Administrative assistance and logistics for careers events, including name badges…
Job Objective: The Scrum Master role within the International Health organization will utilize SAFe practices to help a self organizing, self managing Scrum Team achieve its deliverables on time with quality. The Scrum Master will work with teams to establish…
The Quality Audit Coach will report to the Quality Management Team. The Quality Audit Coach works directly with APAC Operations by providing APAC Operations with the following coaching and training activities: Coaching individuals on gaps and/or trends identified in Quality…
About Cigna Let us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more…
As a Quality Review & Audit Analyst working on the Payment Integrity Team you will be directly supporting Cigna\xe2\x80\x99s affordability commitment within Cigna International\'s business. Your responsibilities will include: Identifying and preventing fraudulent, wasteful and abusive expenses from around the…
The Quality Audit Coach will report to the Quality Management Team. The Quality Audit Coach works directly with APAC Operations by providing APAC Operations with the following coaching and training activities: Coaching individuals on gaps and/or trends identified in Quality…
1. JOB PURPOSE The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. He/She is responsible for processing as per terms of benefits. He/She should provide accurate…
The Nurse Case Manager will assess, plan, implement, coordinate, monitor and evaluate options and services to meet an individual\xe2\x80\x99s health needs. Assistance may include such activities as providing clinical information regarding medical conditions or treatments, identifying providers and coordinating complex…
Job Description Talent Acquisition Coordinator POSITION SUMMARY The coordinator is part of the Talent Acquisition Operations team based in Kuala Lumpur and supports the EMEA recruitment team. The coordinator provides professional support to recruiters across EMEA on all aspects of…
YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit\xe2\x80\x99s dedicated contracts. Rsponding to incoming queries to the Communication System in an appropriate and timely manner. Appropriate responses may require in depth analysis…
Cigna is one of the world\xe2\x80\x99s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia…
ABOUT US Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well being and sense of security. We are a young and dynamic company that is constantly evolving to…
YOUR ROLE Providing customer services for international claims for the reimbursement of medical expenses for the unit\xe2\x80\x99s dedicated contracts. Responding to incoming queries to the Communication System in an appropriate and timely manner. Appropriate responses may require in depth analysis…
Subrogation Senior Analyst The job profile for this position is Quality Review and Audit Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive…
ABOUT US Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well being and sense of security. We are a young and dynamic company that is constantly evolving to…
YOUR JOB As a supervisor you will support the team manager in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role…
Cigna is one of the world\xe2\x80\x99s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia…
Job summary As a Provider Relations Specialist you will be part of the Provider Services Organization, being responsible to manage the relationship with Health Care Providers of APAC & ME network. You will work very closely with peers and stakeholders…
POSITION : Claim Representative A REPORTING TO : Claim Supervisor or Manager DEPARTMENT : Claims Career Band : Band 1 JOB PURPOSE The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems,…
Talent Acquisition Coordinator POSITION SUMMARY The coordinator is part of the Talent Acquisition Operations team based in Kuala Lumpur and supports the EMEA recruitment team. The coordinator provides professional support to recruiters across EMEA on all aspects of the lifecycle…
Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies. Responds to inquiries from policy holders, brokers, providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most…
Receives requests by mail, telephone, live chat or in person regarding insurance claims/policies. Responds to inquiries from policy holders, brokers, providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most…
YOUR JOB As a supervisor you will support the Senior Supervisor in managing a team of Customer Service Representatives in Kuala Lumpur. Key to the role will be developing and coaching the team to deliver a high quality customer centric…
Mission Statement At Cigna, we\'re more than a health insurance company. We\'re a global health service company. Identity and Access Management is an integral part of IT whose mission is to enforce the principle of Least Privilege through regular Reviews…
POSITION : Claims Representative REPORTING TO : Claims Senior Representative / Supervisor 1. JOB PURPOSE The job holder is responsible of serving providers and insurance companies by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining database. He/She is…
Delivers specific delegated Customer Service tasks assigned by a supervisor. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, providers and/or others for information and assistance. Performs research to respond to inquiries…
ROLE RESPONSIBILITIES Facilities Management Serves as the local point of contact for real estate. Act as the first line in a cross functional team set up environment. Implement new ways of working including monitoring of overall costs and investments on…
b'YOUR JOB As a Provider Reconciliation Agent you will be part of a Global Provider Reconciliation (GPR) Team embedded into the Provider Services department. Your main responsibilities will be related with account receivables\xe2\x80\x99 reconciliation requests from providers. You will need…
b'ROLE RESPONSIBILITIES Facilities Management Serves as the local point of contact for real estate. Act as the first line in a cross functional team set up environment. Implement new ways of working including monitoring of overall costs and investments on…
YOUR JOB As a supervisor you will support the team manager in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role…
About the Job We are looking for an motivated infrastructure engineer who is looking to further their career. You will be responsible for maintaining and supporting On Prem platforms, overseeing and ensuring that computing systems and equipment are operating effectively…
JOB DESCRIPTION Scope Critical analysis and processing of claims for medical expenses within the fixed turn around time. Job content Claims processing Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality. Accurate…
JOB DESCRIPTION Scope Critical analysis and processing of claims for medical expenses within the fixed turn around time. Job content Claims processing Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality. Accurate…
About the Job We are looking for an motivated infrastructure engineer who is looking to further their career. You will be responsible for maintaining and supporting On Prem platforms, overseeing and ensuring that computing systems and equipment are operating effectively…
The Co ordinator will be aligned to the EMEA recruitment team and expected to provide support to the team at every step of the 360 recruitment cycle. Attention to detail, excellent administrative skills, organizational efficiency, commitment, strong oral and written…
JOB DESCRIPTION POSITION : Customer Service Representative REPORTING TO : Customer Service Supervisor or Manager DEPARTMENT : Customer Service Career Band : Band 1 JOB PURPOSE The job holder is responsible of effectively handling inquiries from customers, clients or providers…
JOB DESCRIPTION POSITION : Customer Service Representative REPORTING TO : Customer Service Supervisor or Manager DEPARTMENT : Customer Service Career Band : Band 1 JOB PURPOSE The job holder is responsible of effectively handling inquiries from customers, clients or providers…
The Co ordinator will be aligned to the EMEA recruitment team and expected to provide support to the team at every step of the 360 recruitment cycle. Attention to detail, excellent administrative skills, organisational efficiency, commitment, strong oral and written…
As a senior supervisor you’re stepping into a management role where you’d be responsible for Communications and Contact Center teams in different sites, supported by supervisors. Key to the role is proactive management of global and client KPI commitments and…
As a Project SME, you will be part of the Automation & Digitalisation Office and play a critical role in the successful delivery of the EGS Automation & Digitalization roadmap, including improving the Customer journey and operational efficiencies. The successful…