Job Responsibilities:Acts as first point of contact for technical assistance via phone, e mail, chat, or customer service systems.Uses technical skills and knowledge of software based products to resolve cases that are driven software workflows, released functionality, and customer use…
We are looking for an associate STEM Content Analyst to join our Regulatory and Market Access Team in Penang, Malaysia. This is an amazing opportunity to contribute to the Cortellis for Regulatory Intelligence (CRI) product. The team consists of approximately…
We are looking for a Cash Applications Specialist to join our Cash Applications Team in Penang. This is an amazing opportunity to work on Cash flow and Unapplied Cash clearing. The team consists of 7 8 people and is reporting…
We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on Web of Science. The team consists of 23 people and is reporting to the Customer Care Senior…
About You experience, education, skills, and accomplishments University level degree or equivalent required, experience in finance or accounting would be preferred. 2 3 years direct experience preferred with billing/invoicing or subscription management with a good knowledge of CRM sales systems…
We are looking for a Customer Care Advisor to join our Life Sciences Team in Penang COE. This is an amazing opportunity to work on Life Sciences products. The team consists of 8 team members and is reporting to the…
We are excited to bring on a new Customer Care Advisor to join our growing team at Clarivate! As a vital member of our global team, you will serve as the first point of contact for students and administrators by…
We are looking for a Translation Specialist (Engineering) to join our talented Content team in Clarivate, Penang Malaysia. This is an exceptional opportunity to work on the Derwent product within Clarivate. In this role, you will utilize your subject matter…
We are looking for a passionate, driven and collaborative Account Manager based in Penang, Malaysia for the Academic and Government product portfolio in Clarivate to cover the Indonesia region. The appointed candidate will be working in consultation with stakeholders across…
We are seeking a Technical Solution Consultant to join our global Pre Sales team supporting the APAC and ANZ regions. Reporting to the Director of Solution Consulting, this role is pivotal in delivering presentations and product demonstrations for our Library…
We are looking for a Senior Customer Care Advisor to join our service account management team in Penang, Malaysia. This is an amazing opportunity, reporting to Customer Care Senior Manager.This role is responsible for developing long term customer relationships that…
We are looking for a Customer Care Advisor to join our Healthcare Team in Penang COE. This is an amazing opportunity to work on Healthcare products. This role has great influence on customer satisfaction and handles customer inquiries via phone,…
We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on Web of Science. The team consists of 22 people and is reporting to the Customer Care Manager…
We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on ScholarOne. The team consists of 13 Customer Care Advisors and is reporting to the Customer Care Manager.…
We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on Web of Science. The team consists of 22 people and is reporting to the Customer Care Manager…
We are looking for a Customer Care Advisor to join our Customer Care in Penang. This is an amazing opportunity to work on ScholarOne. The team consists of 13 Customer Care Advisors and is reporting to the Customer Care Manager.…