EMPLOYEES PROVIDENT FUND (EPF)

Deliver frontline IT support by diagnosing and resolving hardware, software, and network issues. Manage incidents and service requests, ensuring timely resolution and clear communication with users. Document solutions, escalate complex cases, and support continuous service improvement initiatives. JOB SCOPE Follow…

Participate in application support services for EPF Corporate Web, i Akaun (Mobile & Web), Self Service Terminal (SST) and various EPF products platforms e.g. i Lindung, i Invest and e Payroll. Perform second level of support which involve in troubleshooting…