Job Description:Responsibilities: Answer phone calls, Chats, and emails from end users with technical issues. Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high…
Job Description:Key accountabilities: Manages the service delivery within small to medium sized accounts, or elements of service delivery within a large account, in order to deliver contracted service commitments & continual service improvements. Contributes to forecasting and management of the…
Job Description:Key Accountabilities : Technical Capability. Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.Process.…
Job Description:Primary Duties: Troubleshooting advanced technical issues. Collaborating with Level 1 agents and other IT teams to resolve issues. Documenting solutions to new problems for future reference. Training Level 1 agents on new problem solutions. Interact directly with end users…
Job Description: Service Desk agent Japanese local speaker 9 hours per days 5days per week including PH and weekends. Earliest working time 5am Latest working time 10pm Shift changes monthly between team. Support for Japan & Europe retails stores (hardware…
Job Description: Key Accountabilities Technical Capability. Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.…
Job Description: Role Purpose: The Service Desk Agent is responsible for providing first level support to end users of IT services. This includes answering phone calls, responding to emails & Chats, and resolving technical issues. The ideal candidate will have…
Key Accountabilities Native Thai Able to speak and write fluently in both Englis and Thai Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs).…
Job Description: Junior Software Developer (Java, C#, .net, Python) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform…
Job Description: Junior Software Developer (Java, C#, .net, Python) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform…
Job Description: Skills And Qualifications Associate\'s Diploma/degree in IT or related field. Min 2 years of experience in a customer service or technical support role. To provide technical support to agents via floor walking activities and via acceptance of user…
Job Description: Senior Software Developer (Java, C#, .net, Python) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform…
Job Description: Junior/Senior Software Developer (Java, C#, VB.net, COBOL) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform…
Job Description: \xef\x82\xb7 Technical Capability. Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). \xef\x82\xb7 Business Awareness. Develops an understanding of customer\'s environment and service delivery…
Job Description: Junior Software Developer (Java, C#, .net, Python) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform…
Job Description: Bridge, System Engineer (Software Project) Responsibilities: Business Analyst roles with Japanese speaking capability. Implementation of offshore development project from Japan Liaise with Japan BU or client on project schedule plan, project SOW, technical documents. Briefing technical documents to…
Job Description: Junior/Senior Software Developer (Java, C#, VB.net) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform bug…
Junior/Senior Software Developer (Java, C#, VB.net) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform bug fixes or…
Bridge, System Engineer (Software Project) Responsibilities: Business Analyst roles with Japanese speaking capability. Implementation of offshore development project from Japan Liaise with Japan BU or client on project schedule plan, project SOW, technical documents. Briefing technical documents to project members…
Supervisor SE (Java, C#, .net) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform bug fixes or software…
Responsibilities: \xef\x82\xb7 Project management on Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. \xef\x82\xb7 Liaise with Business Unit or client on project schedule plan; project SOW, Resource plan, QMS document. \xef\x82\xb7 Responsible for task planning…
Junior Software Developer (Java, C#, .net, Python) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform bug fixes…
Bridge, System Engineer (Software Project) Responsibilities: Business Analyst roles with Japanese speaking capability. Implementation of offshore development project from Japan Liaise with Japan BU or client on project schedule plan, project SOW, technical documents. Briefing technical documents to project members…
Job Description: Junior/Senior Software Developer (Java, C#, VB.net) Responsibilities: Programming and designing of software applications. User requirement, technical specification and test documents preparation. Program and Functional Testing, System Testing and deployment of product within scheduled timeframe. Diagnosing issues perform bug…
Job Description: Bridge, System Engineer (Software Project) Responsibilities: Business Analyst roles with Japanese speaking capability. Implementation of offshore development project from Japan Liaise with Japan BU or client on project schedule plan, project SOW, technical documents. Briefing technical documents to…
Purpose of Role : Learning and Development Manager\xe2\x80\x99s main responsibility is to define and execute the Learning Strategy and manage Learning and Development team to ensure company\xe2\x80\x99s learning meets or exceeds industry standards. Responsibilities : Partner with business leaders to…
Good command in English 9 hours per days 5days per week including PH and weekends. Shift changes monthly between team. Support for AU NZ , Baltics and Scandinavian countries retails stores (hardware and software devices in a store) Dynamic team…
b' Bridge, System Engineer (Software Project) Responsibilities: Business Analyst roles with Japanese speaking capability. Implementation of offshore development project from Japan Liaise with Japan BU or client on project schedule plan, project SOW, technical documents. Briefing technical documents to project…