Key Responsibilities: Act as the primary point of contact for key customers, handling escalations and service issues effectively. Monitor shipment status (Air / Sea / Land) and ensure customers are updated on real time progress. Coordinate with operations, documentation, and…
Key Responsibilities: Lead and manage the customer support team to deliver high quality service to clients. Act as the primary point of contact for key customers, handling escalations and service issues effectively. Monitor shipment status (Air / Sea / Land)…