IPC Information Systems (Malaysia) Sdn Bhd

Job Responsibilities Provide support for first line diagnostics and Tier 1.5 troubleshooting and enhanced technical support to IPC clients via various communication channels, including but not limited to: telephone, email or web. Open/Manage both Incident and Change Request tickets and…

Job Responsibilities Incident Management Fault Rectification To identify, rectify and escalate, if necessary, all faults on all IPC supported systems. Customer Liaison To be the IPC face for customer and attend customer work on site, if require. Reactive support To…