Job Description Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service Ensure correct communication between Front Office and other internal departments Handle guest concerns and react quickly, tracking and…
Duties (includes but is not limited to the following) : Ensure guest requests are handled in a timely manner Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected…