Role Overview The Customer Care Executive is responsible for delivering high quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships…
Key Responsibilities Customer Support & Issue Resolution Handle customer enquiries via phone, WhatsApp, email, live chat, and in person channels when required. Provide accurate information regarding products, services, promotions, and processes. Respond promptly and professionally to customer complaints, enquiries, and…
As we expand across Southeast Asia, we are looking for a highly motivated Mandarin Speaker to join our Malaysia team. Role Overview This is a generalist position working directly under the COO. You will serve as a bridge across departments,…