Primary Responsibilities Meet guests and oversee the Front-of-House areas including Reception and Concierge Assist the Front Office Manager in ensuring the smooth operation of Front Office Management Coach and motivate team members to ensure high level of guest satisfaction Handle guest complaints and service recovery Work closely with other business units to fulfill and meet guest expectations. Requirements Preferably Diploma in Hospitality or its equivalent Minimum 4 years of experiences, preferably in a 5-star hotel Possess excellent communication, leadership and interpersonal skills Able to perform independently, as well as a good team player Able to perform shift work, including working on weekends and public holidays
Powering your Workforce With Experience and Expertise Established in 2008 and based in Singapore, we started out small but with big objectives. From the beginning, we wanted to provide professional, convenient and effective solutions for employers and employees alike. Since then, we have grown to become an ISO- certified employment expert providing complete staffing services, with skilled consultants across Asia. Elevating the Customer Experience Our operating philosophy, \'Warmth, Integrity, Responsibility, and Professionalism\', is something we are deeply committed to. We strive to exceed your expectations while keeping your interactions with us enjoyable. We believe in maintaining the human touch, and this is what sets us apart. Connecting You on Many Levels How do we measure success? When we have connected you to your desired end results. But more importantly, we are successful when we create connections with you and for you. This is the standards we strive to live up to. The Art & Science of Our Approach We employ equal parts passion and deep understanding of what needs to be done to achieve your objective. This perfect balance between personal and professional can be seen in our relentless pursuit to provide top-notch service.
Bachelor\'s or Equivalent