Hotel Front Office Supervisor

Melaka, Malaysia

Job Description

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Vacancy is available at our Tun Fatimah Riverside Hotel, Melaka Front Office Supervisors ensure that all front office and guest services team members receive adequate training in all Front Desk policies and procedures. They assist the Front Office Manager in motivating the team and participate in the training and development of all Front Office staff. Front Office Supervisors make sure all arrivals are blocked and evens out the house count. They check arrivals of VIP guests, are in charge of possible upgrades and have the concierge team deliver note cards to guestrooms per hotel chain standards. They verify the accuracy of the cash drawers at the beginning of the shift and supervise the close-out of shift work and cash at the end of the shift. Front Office Supervisors communicate all important information to the following shift to ensure a smooth transition through the Front Desk logbook. REQUIRED SKILLS Strong written and verbal communication skills Ability to lead and motivate a team Associate degree or higher (ideally in hospitality) Previous front office experience Language skills
About Us! Prihatin Ehsan Holdings Sdn Bhd Prihatin Ehsan Holding Sdn Bhd is a holding company that has several subsidiaries under us. We are located at Ara Damansara, Petaling Jaya, Selangor. Among our subsidiaries are Servecare Sdn Bhd, PYBK Construction Sdn Bhd, Seri Mendapat Project Management Sdn Bhd, Koperasi Kasih YBK Selangor Bhd. We are a growing company with a variety of upcoming projects. Tun Fatimah Riverside Hotel, Melaka As a growing company, we are very committed to expanding our business. Therefore, in 2017 we owned a hotel located in Melaka, which is Tun Fatimah Riverside Hotel, formerly known as Wana Properties. In developing the hotel, we are looking for candidates who are committed to being with us in developing the hotel.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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Job Detail

  • Job Id
    JD922076
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned