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George Town, Pulau Pinang, Malaysia

Job Description


Job Scope: * Provide exceptional customer service to guests dining at the 5-star hotel restaurant, ensuring their satisfaction throughout the dining experience.

  • Greet guests upon arrival, escort them to their tables, and present menus, providing recommendations and answering any questions about menu items.
  • Take food and beverage orders accurately and efficiently, ensuring special dietary needs or preferences are communicated to the kitchen staff.
  • Serve food and beverages promptly and courteously, adhering to the hotel\'s service standards and presentation guidelines.
  • Anticipate guests\' needs throughout the meal service, proactively offering refills, condiments, or additional items, and promptly addressing any concerns or requests.
Requirements: * Minimum of 1 year of experience as a food attendant in any full-service restaurant, with a proven track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests from diverse backgrounds and cultures.
  • Strong knowledge of food and beverage items, including menu descriptions, ingredients, and preparation methods.
  • Ability to work effectively in a fast-paced environment, remaining calm and composed during busy periods while maintaining attention to detail.
  • Flexibility to work various shifts, including evenings, weekends, and holidays, to meet the demands of the hotel\'s dining operation.

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Job Detail

  • Job Id
    JD1033289
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned