Job Description

Job description:

Agent, Contact centre ?????????: ???? :?? COD Resort

Adheres to and supports the Company's Vision and Values

Displays a high commitment to improving customer service

Achieves agreed objectives and accepts accountability for results

Consistency in the delivery of established service standards

Accurately record and disseminate messages and requests

Competency displayed in the utilization of required technology

Accurate dissemination of product knowledge

Ability to be flexible with skills in a 24 hour, 7 day a week rotating roster

Fluent in Mandarin and Cantonese, well spoken English.

Butler????: ???? :?? COD Resort

Villas Butler is responsible to attend to the needs and wants of the Villa VIP guests to ensure that they have a memorable stay experience. Villas Butler will be the 24/7 point of contact for the Villas' VIP guests.

Five stars hotel experience is advantage.

Requirements:

Need to be tall and presentable as it is a highly customer facing role.

???170 ??????160 ???

Fresh graduated candidates from faculty of hotel, travel & tourism in universities. Proficiency in written and spoken English, Chinese or Cantonese.

A.Language requirement for Agent, Contact Centre (?????????):

1. The College English Test ???????? - Achiever 60 or 425 is the minimum

requirement.

a) ???? (English is the major subject) 60/100 ?

b) ????? (English is not the major subject)

??or ??, ??:425/710?

2. IELTS score 6 or above

B. For BUTLER ????: High school diploma or equivalent professional training.

-???????.

C. F&B Waiter, waitress ??? ?????????????????

-????????

-??????????

????: ??

????? 12 ??????

???????, ???, ???
????? 12 ?

??? RM6,430.00?RM10,000.00??? ?

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Work Location: ????