Support customers with confirmed orders by handling inquiries, providing timely progress updates, addressing revision requests, resolving complaints, and proactively minimizing refund requests.
Assist with data collection activities -including sending out surveys & feedback forms to assess clients' overall satisfaction & task quality.
Balance payment collection, ensure balance payments are resolved, verify receipts, and release completed tasks. Handle outstanding or bad debt as necessary.
Data entry, update sales records to reflect client payments and task status to maintain accurate records of transactions.
Job Requirements
Strong communication and interpersonal skills
Excellent problem-solving abilities
High attention to detail with strong multitasking capabilities
Ability to perform well under pressure and meet tight deadlines
Team-oriented with a positive attitude and eagerness to learn
Job Type: Internship
Pay: RM600.00 - RM1,000.00 per month
Benefits:
Opportunities for promotion
Professional development
Work from home
Work Location: In person
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