Academic Operations Intern

Sri Petaling, M14, MY, Malaysia

Job Description

Job Responsibilities



Support customers with confirmed orders by handling inquiries, providing timely progress updates, addressing revision requests, resolving complaints, and proactively minimizing refund requests. Assist with data collection activities -including sending out surveys & feedback forms to assess clients' overall satisfaction & task quality. Balance payment collection, ensure balance payments are resolved, verify receipts, and release completed tasks. Handle outstanding or bad debt as necessary. Data entry, update sales records to reflect client payments and task status to maintain accurate records of transactions.

Job Requirements



Strong communication and interpersonal skills Excellent problem-solving abilities High attention to detail with strong multitasking capabilities Ability to perform well under pressure and meet tight deadlines Team-oriented with a positive attitude and eagerness to learn
Job Type: Internship

Pay: RM600.00 - RM1,000.00 per month

Benefits:

Opportunities for promotion Professional development Work from home
Work Location: In person

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Job Detail

  • Job Id
    JD1278859
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Internship
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sri Petaling, M14, MY, Malaysia
  • Education
    Not mentioned