Job Description

Company Description

Experian is the world\'s leading global information services company. During life\'s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 22,000 people operating across 32 countries and every day we\'re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.



Why this role is critical to us

• Experian are dedicated to building the best-in-class products and solutions with strong ambitions and great focus on innovation and growth for the future. The team sits at the very core of this being responsible for taking those leading solutions to-market
• Our business is heavily dependent on the success achieved by our clients, being as such critical for us to ensure the ability to relate, understand and become obsessed with our clients business.
• First point of contact with our clients critically influencing both their perception of our capabilities and the results achieved together.
• Translate internally the specificities of our clients business and evolving needs, to ensure maximum optimization of our ability to support our clients as per our vast set of capabilities

Why Experian

• We\'re a high-performance and driven team but we don\'t forget to celebrate success
• We offer strong career and international opportunities for high performers
• Join one of the most successful teams in Experian globally
• We invest heavily in our products, innovation, and our people
• We offer mentoring, training and support from experienced managers, and dedicated learning & development time

Work that matters - What you\'ll be doing

• Contract document management including termination and extension discussion with each of clients.
• Salesforce maintenance as part of SEA account management activities.
• Sales opportunity management and action based upon agreed priorities
• Payment related support for Experian\'s Account Receivable as part of Account management activities.
• Client Contact managements as part of Account Management activities
• Account maintenance work for change requests and support on the delivered solution related queries with Service Delivery Manager
• Attending Presales meet up with Service Delivery Manager to ensure the continuity of Presales activities conducted with global team.
• Account lead follow up to understand the potential TCV and initiate sales related activities based upon priority and agreement with SDM (Service Delivery Manager)
• Support the Service Delivery Manager to maintain a strong relationship in SEA DA clients

Qualifications

• Client focused, autonomous and fosters teamwork.
• Experienced and passionate about impacting clients
• Proven candidate in managing relationships with client stakeholders.
• Excellent communication, interpersonal and influencing skills
• Expert ability to use Microsoft Office (Word, Excel and PowerPoint)
• Great communication skill in English
• A bachelor\'s degree is required.

Additional Information

Experian Asia Pacific\'s culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We\'re an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).

Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow\'s credit solutions. Innovation is a critical part of Experian\'s DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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