Job Description

Position: Customer Accounts Receivable

Industry: Health Care

Contract duration: 6 months contract with PERSOLKELLY (Maternity leave cover)

Working Hours/Day: 8. A.M. - 5 P.M., Monday - Friday

Working Location: Block F, Oasis Square, No. 2, Jalan PJU 1A/7A, Ara Damansara, 47301 Petaling Jaya, Selangor. (Hybrid)

Salary: Basic up to RM 5,500 (based on qualification and experience) with statutory contribution + leave entitlement + medical coverage

:

Job As a Customer Accounts Receivable Officer you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Securing efficient AR collection in line with customer agreed payment terms

• Primary point of contact for customer account enquiries via phone or email

• Actively resolving overdue invoices with the customer by building relationships

• Monitoring and managing credit parameters, payment terms and exception requests in conjunction with Credit COE Team

• Managing customer complaint cases (such as short shipments or pricing errors) to ensure disputes are reconciled in a timely manner with good communication

• Becoming an expert in and positively influencing the payment behavior of the customer as appropriate depending on the business model and type of customer

• Helping to improve key performance indicators (KPIs) like days sales overdue (DSO) within your team

• Supporting the CIR Area Leader with data sharing, customer background and general reporting for your area as required

Job Requirements:

• Three (3) years of experience in a customer service or complaints management role

• Minimum diploma holder

• Additional experience in accounts receivable, collections or finance role highly desirable

• Experience working on SAP and with Salesforce CRM highly desirable

• Ability to communicate clearly, build relationships and discuss financial matters with customers

• Good time management skills, organized and reliable

• Comfortable under pressure with multiple tasks on hand; able to prioritise and identify issues that require escalation or wider stakeholder engagement

• Intermediate Excel skills - basic formula would be helpful, can be taught

• Customer first mindset, creating win win outcomes

• Results and KPI driven, balancing short- and long-term benefits

Serious applicants may send your resume to Nursabrina_Zaidi@persolkelly.com

Only qualified candidates will be contacted for interview.

We thank you for your application.

Reference Number:

Contact Details:

Nursabrina_Zaidi@persolkelly.com

Profession:

Accounting
Accountancy & Audit

Company:

PERSOLKELLY Malaysia

Date Posted:

3/01/2024 12:56:00 PM

PersolKelly