Job Description

Client Industry:

Financial Institution

Location:

Menara Suezcap 2, KL Gateway

Working Hours:

Monday-Friday (3pm-12am)

Remuneration:

Basic Salary + Shift Allowance + Meal Allowance + Transport Allowance

Key Responsibilities:

Monitor daily balances across various payment channels and update internal records accordingly. Verify customer application details and ensure all submitted information meets compliance. Ensure consistency between clients' deposit and withdrawal methods. Select appropriate payment channels and execute payments in a timely and accurate manner. Update transaction statuses and payment details in internal systems. Collaborate with team members to allocate daily tasks and maintain workflow efficiency. Communicate effectively with cross-functional teams (e.g., Compliance, Customer Service, Account Team) to resolve payment-related issues. Liaise with external payment providers to maintain smooth operations and promptly address any issues or discrepancies. Handle urgent or priority payment requests effectively while maintaining accuracy. Manage time efficiently to meet tight deadlines and ensure smooth payment processing.

Key Requirements:

Strong attention to detail - 100% accuracy is essential in this role. Patience and diligence - Able to maintain quality while handling repetitive tasks. Excellent communication and coordination skills - Able to work effectively with various internal and external parties. Fluency in English - Written and spoken. Fluency in Chinese is an advantage.

Fresh Graduate encourage to apply.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Language:

Mandarin (Preferred)
Work Location: In person