Our client is a digital transformation and business process outsourcing company that helps companies improve operations, customer experiences, and efficiency through technologies like AI, automation, cloud engineering, and analytics.
Job Responsibilities:
1. Cash Application
Download bank statements and perform daily work allocation to the team
Review and apply the cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself
Research and resolve unidentified & unapplied payments
Research and respond to generic mailbox queries
Update Cross entity payment trackers
For language dependent cases update Trackers and work with language enabled delivery centers for closure
Handle Bad debt recoveries
2. Customer Master / Credits
Research and Setup/Update/edit customer accounts in the System
Follow up with the requester/customer for discrepancy
Complete the task and respond back to the stakeholder via email
3. Overall
Coordinating with external clients and internal stakeholders via email to resolve the issues
Adhere to Month End Closer/Year End Closer timelines
Explore for continuous process improvements and share best practices across teams
Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis
Job Requirements:
Open to candidates based in
Malaysia only
Bachelor's Degree or equivalent experience in Finance, Accounting or any related field
Proficiency in
Mandarin and Japanese or Nihongo
(Preferably N1 or Native speaker)
Work is completely at the office, no hybrid or remote working conditions