Analyse the unbilled retention accounts and take appropriate actions to resolve reconciliation issues to facilitate invoicing and collection of the retention amounts
Ensure coordination of invoicing and collection activities for unbilled retention accounts, between Sales, project managers and finance leading to the timely invoicing and collection of these amounts
Recommend appropriate action to resolve disputed and unreconciled amounts
Analyses the outstanding amounts and identify the balances into appropriate risk categories, ie. High, Medium and Low.
Pursues collection action by phone, personal contact, and correspondence to secure a satisfactory resolution. Contact customers (via outbound calls/emails) and receive calls/emails from customers to secure collection off outstanding sums.
Determine the validity of customer disputes where applicable.
Review and recommend write off /adjustments of accounts where collection is doubtful
Deliverables
Validated breakdown of the total amount of unbilled retentions (GL ) for MDM (MY31) and MHEM (MY30) into retention and uninvoiced amounts, includingProject name
Contract sum Contact person Classification of amounts into risk categories, ie High , Medium, Low Due date of retention amounts
Monthly progress report on collections and forecast collections-