RESPONSIBILITIES
Front Desk:
To be the ambassador for the center when meeting parents and visitors and to act as the first point of reference.
Desk receptionist duties including answering calls, attending to vendors, couriers, and other inquiries/correspondence.
Monitoring inquiries from the company's official email and passing the message to the related person. Write and distribute emails, correspondence memos, letters, faxes, and forms.
Managing Whatsapp or other phone call or text inquiries.
Act as the point of contact for internal and external clients.
Administrative Duties:
Assist and supervise day-to-day office administration. To oversee and coordinate overall office activities and to provide administrative support to the relevant departments for all operational needs.
Oversee office facilities and maintenance. Executing all company related operations eg: security system, internet, electricity, cleanliness, coordination and arrangement for repair & maintenance of office equipment such as printers, fax machines, photocopiers, etc.
Responsible for storage and inventory, building management, parking management, office equipment/supplies, locker room, uniform, Staff ID badge etc.
To order/collect/delivery parcels and purchasing office goods when needed.
Assist finance in preparing client's file for consultation/assessment.
Ensure common area, play area, and staff room arrangements are organized before leaving.
Managing and monitoring service providers and vendors.
Organizing office activities and event planning.
Assist in the preparation of regularly schedules and reports.
Update and maintain office policies and procedures.
Performs any other duties as assigned by the Immediate Supervisor.
Ensure all documentation in relations to general accounting, and administration (including service agreements for clients) are filled in order.
Maintaining records, current accounts files and database from time to time
To assist in new client orientation
To prepare orientation form and inform clients before 3 days start of therapy
To assist with petty cash - reimbursement and claims (Account Payable)
Receive payment for invoices via cash/credit card (Account Receivable)
Perform any other duties as and when assigned by the immediate supervisor.
REQUIREMENTS
Knowledge of office management systems and procedures
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Bachelor Degree or diploma with 1-2 year working experience in the field or related area
Fresh graduate encouraged to apply
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM2,400.00 per month
Benefits:
Health insurance
Opportunities for promotion
Work Location: In person
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