Job Description

Please note that there are 2 positions which are Admin (RM 2, 000- RM 2, 500) and Customer Service (RM 2000 - RM 3500)

• Candidate must undergo 5 days trial with RM 300 allowance to be selected
• Candidate age 45 and above are welcome but must be tech savvy (knows about computer and online platform)
• Fresh grad are welcome but must have own transport
• Please read the description carefully before applying

---------------------------------------------------------------------------------------------Our client is a tuition center located in KL. Position: Admin Assistant
Location: Sri Putramas 1 Clubhouse (Sri Putramas 1, Jalan Putramas 1, Off, Jln Kuching, 51200 Kuala Lumpur, Federal Territory of Kuala Lumpur) _Working Days: 5 days\' work week (Mon to Fri)
Working Hours: 12pm to 6pm (Monday to Wednesday), 2pm to 11pm (Thursday - Friday)_ Responsibilities:

• Data entry
• Respond to inquiries and provide information
• Handle general office duties
• Updating google docs and sheets
• Other ad-hoc task will be given by superior

Qualifications:

• SPM and higher; additional education or relevant certification is a plus.
• Proficient in both English and Bahasa Melayu, both written and verbal.
• Proficient in using Google Docs, Google Sheets, and other G Suite applications.
• Strong attention to detail and accuracy.
• Organizational and time management skills to handle multiple tasks and deadlines effectively.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude and willingness to learn and be coached.
• Friendly and professional demeanor with a customer-centric approach.

REMUNERATION PACKAGES:
Basic: RM 2,000 to RM 2,500
EPF, SOCSO, EIS Benefit:
Annual Leave -------------------------------------------------------------------------------------------- Position: Customer Service
Location: : Sri Putramas 1 Clubhouse (Sri Putramas 1, Jalan Putramas 1, Off, Jln Kuching, 51200 Kuala Lumpur, Federal Territory of Kuala Lumpur) _Working Days: 5.5 days\' work week (Mon to Saturday)
Working Hours: 12pm to 6pm (Monday to Wednesday), 2pm to 11pm (Thursday - Friday), Saturday (sometimes)_ Responsibilities:

• Respond to customers inquiries
• Proactively engage with potential customers to promote tuition services
• Assist with admin task such scheduling class, manage students records and database.

Qualifications and Skills:

• Foundation/Diploma and above
• Proven experience in customer service and sales roles, preferably in an educational or online service setting.
• Excellent communication skills, both written and verbal, in English and Bahasa Malaysia (BM), with a friendly and professional demeanor.
• Strong problem-solving abilities and the ability to handle customer complaints with empathy and efficiency.
• Proficient in using Google Docs and Google Sheets to manage customer records, sales data, and administrative tasks.
• Familiarity with online learning platforms such as Zoom and basic technical troubleshooting is desirable.
• Must have own laptop and reliable transportation for occasional in-person meetings or events.
• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

REMUNERATION PACKAGES:
Basic: RM 2,000 to RM 3, 500
EPF, SOCSO, EIS Benefit:
Annual Leave. Job Type: Full-time Salary: RM2,000.00 - RM3,500.00 per month Schedule:

• Monday to Friday

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have own transportation? if not, please do no apply.

Education:

• STM/STPM (Preferred)

Experience:

• Administration: 1 year (Required)
• Customer service: 1 year (Required)