Customer Service Executive (sri Putramas 1 Clubhouse Kl)
Kuala Lumpur, Malaysia
Job Description
Position: Customer Service
Location: : Sri Putramas 1 Clubhouse (Sri Putramas 1, Jalan Putramas 1, Off, Jln Kuching, 51200 Kuala Lumpur, Federal Territory of Kuala Lumpur) Responsibilities:
- Respond to customers inquiries
- Proactively engage with potential customers to promote tuition services
- Assist with admin task such scheduling class, manage students records and database.
- Foundation/Diploma and above
- Proven experience in customer service and sales roles, preferably in an educational or online service setting.
- Excellent communication skills, both written and verbal, in English and Bahasa Malaysia (BM), with a friendly and professional demeanor.
- Strong problem-solving abilities and the ability to handle customer complaints with empathy and efficiency.
- Proficient in using Google Docs and Google Sheets to manage customer records, sales data, and administrative tasks.
- Familiarity with online learning platforms such as Zoom and basic technical troubleshooting is desirable.
- Must have own laptop and reliable transportation for occasional in-person meetings or events.
- Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
Basic: RM 2,000 to RM 3, 3000
EPF, SOCSO, EIS Benefit:
Annual Leave.
Working Days: 5.5 days\' work week (Mon to Saturday)
Working Hours: 12pm to 6pm (Monday to Wednesday), 2pm to 11pm (Thursday - Friday), Saturday (sometimes) Job Types: Permanent, Full-time Salary: RM2,000.00 - RM3,300.00 per month Schedule:
- Monday to Friday
- Weekend jobs
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Required)
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Job Detail
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Job IdJD990684
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned