Job Description

Position Summary

The Admin Assistant is responsible for supporting daily operational and administrative tasks across Kantan Eatery's online and offline business activities. This role requires someone who is organised, proactive, and able to multitask, especially in managing online platforms, coordinating orders, handling customer communication, and assisting with store operations.

Key Responsibilities

1. Online Shop Management (TikTok, Shopee, Website)

Handle daily online orders, including printing order slips, packing, and arranging postage. Ensure accurate and timely fulfilment for all e-commerce platforms. Monitor order status and update customers where necessary.

2. Procurement & Restocking

Order supplies and stock for Kantan from suppliers, Shopee, or supermarkets. Track inventory levels and ensure essential items are replenished on time.

3. Product Order Management

Receive order instructions and allocations from the supervisor. Prepare stock for postage or self-collection for agents and stockists. Ensure accurate packing and timely delivery.

4. Customer Service (Masak With Passion & Paid Review by Founder)

Manage and respond to WhatsApp enquiries for two dedicated contact numbers. Handle customer questions, requests, and follow-ups in a professional manner. Maintain a friendly and helpful tone in customer service.

5. Daily Logistics

Transport food items from the kitchen to Kantan Damas every morning using a car. Ensure all items arrive safely and on time.

6. Cash Handling Support

Assist the cashier by preparing small change when needed. Collect daily sales cash and place it securely into Petty Cash. Ensure neat and accurate handling of cash transactions.

Requirements

Responsible, organised, and able to work independently. Able to multitask and manage multiple platforms at once. Good communication skills (WhatsApp & customer handling). Possesses a valid driving licence and can drive daily. Basic knowledge of online platforms (TikTok, Shopee) is an advantage. Trustworthy in handling cash and sensitive information.
Job Types: Full-time, Permanent

Pay: From RM1,700.00 per month

Benefits:

Maternity leave Meal provided Opportunities for promotion Professional development
License/Certification:

driving license (Preferred)
Location:

Kuala Lumpur (Preferred)
Work Location: In person