Job Description

TravelSCQM

is a B2B/B2C travel quotation and management operating system. We are looking for a Operations Assistant who is genuinely driven to

"grow the project together."

You will assist the founder in managing the system, clients, quotations, and project execution.

Note: This is NOT a traditional administrative role.
Note: This is a "core-team" position requiring both high-level thinking and strong execution.

Key Responsibilities

System & Product

Assist in the daily management of the TravelSCQM system. Help clients understand and navigate system features. Organize quotation packages, modules, and listing data.

Project Support

Assist the founder in executing TravelSCQM-related tasks. Track task progress to ensure things are "truly completed." Provide support for ad-hoc projects (with clear instructions).

Travel Quotations

Source quotes from suppliers while encouraging them to adopt the TravelSCQM system. Convert quotes into B2B/B2C quotation sheets and travel brochures. Follow up on tour projects to identify areas for system optimization.
We Want You If...

? You are highly responsible and take ownership of your work.

? You are organized and eager to master new systems.

? You can work independently without constant reminders.

? You are proficient in English and Chinese (Mandarin is a strong plus).

? Experience in Travel / Customer Service / SaaS is preferred (but not mandatory).

What You Get

Deep Involvement: Participate in a real-world startup project.

Skill Growth: Learn systems, workflows, business logic, and client management.

Career Path: High-performing individuals are eligible for long-term partnership or promotion to senior roles.

Salary: Negotiable (based on capability rather than seniority).

Language: English and Mandarin (Advantages)

Company Name: AiVA Vacation Lifestyle Sdn Bhd
Location: Seberang Jaya (Next to Sunway Carnival)

Job Types: Full-time, Permanent

Benefits:

Opportunities for promotion Professional development
Work Location: In person

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person