Job Description

Job & Responsibilities:

Handle incoming calls, emails, and customer inquiries promptly and professionally. Resolve customer issues or complaints with a solution-oriented approach, escalating as needed. Process customer orders, including generating Purchase Order(PO), Delivery Orders (DO), Invoices, and Credit Notes (CN). Support follow-up on backorders and assist in resolving delivery or invoicing issues. Ensure timely and accurate data entry in SQL and maintain proper documentation. Submit billing and supporting documents on a daily or weekly basis. Maintain a well-organized filing system for all billing and customer-related documents, ensuring easy retrieval when needed. Perform general administrative duties including mail handling, email replies, and document control. Coordinate with internal teams, including Store and Accounts to follow up on job order status, delivery, and billing matters.

Job Requirements:

Minimum Diploma in Business Administration, Accounting, Marketing, Customer Service, or related fields. Minimum 1 years of experience. Proficient in Microsoft Office; knowledge of SQL is a plus. Working day & hour : Monday - Friday (9am-6pm), Saturday (9am-1pm) Able to start work immediately (within 1 or 2 weeks)
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Application Question(s):

Can start work immediately? Notice Period? Expected Salary?
Experience:

working: 1 year (Preferred)
Work Location: In person