Job Description

Job & Responsibilities:

Handle incoming calls, emails, and customer inquiries promptly and professionally. Resolve customer issues or complaints with a solution-oriented approach, escalating as needed. Process customer orders, including generating Purchase Orders (PO), Delivery Orders (DO), Invoices, and Credit Notes (CN)/Debit Notes (DN). Support follow-up on backorders and assist in resolving delivery or invoicing issues. Ensure timely and accurate data entry in SQL and maintain proper documentation. Submit billing and supporting documents on a daily or weekly basis. Maintain a well-organized filing system for all billing and customer-related documents, ensuring easy retrieval when needed. Perform general administrative duties, including mail handling, email replies, and document control. Coordinate with internal teams, including Store and Accounts, to follow up on job order status, delivery, and billing matters.

Job Requirements:

Minimum diploma in business administration, accounting, marketing, customer service, or related fields. Minimum 1 year of experience. Proficient in Microsoft Office; knowledge of SQL and E-invoicing is a plus. Working days & hours:

Monday - Friday

(9am-6pm),

Saturday

(9am-1pm)

Able to start work immediately within 1 or 2 weeks

Submit a CV/resume to

admin@asiatech.my

Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM3,000.00 per month

Application Question(s):

Notice Period? Expected Salary? Can start work immediately? Specify the date.
Experience:

working: 1 year (Preferred)
Work Location: In person

Expected Start Date: 12/22/2025